I.Appropriate products
Zhengzhou Xianghe Group Electric Equipment Manufacturing Company Produces switch, transformer and insulation products or model and series.
II. Guarantee period
The products are maintained for free within one year and are maintained for life over one year, which take the date of product nameplate or procedure signing on site as limit.
III. Composition for guarantee expense
1. Within guarantee period, if the equipment component is damaged and replaced due to the reasons except product quality, the user shall be responsible for the expenses of replacement and repair.
2. The expenses beyond the guarantee period: the expenses for components and parts replacement, testing, maintenance and function increment etc. over the quality guarantee period of product shall be borne by users.
IV. Service concept